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Sample · Made-up ROs and figures

Sample RundownThe text the owner gets every morning.

A real-shape Rundown from a Tuesday. Twelve cars in the shop, two problems, one decision. Annotated so you can see where each line comes from.

Sample. Not a real shop.

Tue 6:30 AM · Body Shop GM
Rundown · Tue · 12 in shop · 3 due today

LATE (2)RO 48211 Silverado: promised today, still in paint. Move to Thu and text customer? RO 48197 Camry: waiting on bumper cover since Fri, vendor says today.1

STUCK (3)3 supplements over 4 days, $6,140 waiting. Adjuster on 48203 has not replied to two follow-ups. Escalation drafted.2

NEEDS YOU (1)Cash-pay deposit on 48220 needs your OK. $1,850, two-payer job.3

FYI48188 Explorer flagged for missed blend, $312 added by the estimator before it went out. Reply 1 move 48211 · 2 send escalation · 3 approve deposit.4

Owner reply: 1
Done. 48211 moved to Thu. Customer texted: "Your Silverado needs one more day in paint to get the match right. Ready Thursday by 3." Reply if you want it worded differently.

Sample figures for illustration. Not customer results.

What each line means

  1. Late, with the reason and the fix

    Late means past the firm delivery date on the Floor board. Each late car shows the stage it is in and why. The fix is a numbered reply: move the date and the customer gets a text in your voice.

    Source: Floor board · firm dates · customer texting

  2. Stuck, in dollars

    Stuck is anything aging past your threshold: supplements, parts, approvals. Dollar total so you know what it costs. Escalations are already drafted by The GM.

    Source: Supplement Chaser · The GM

  3. Only what needs you

    Money above your approval line, discounts, and customer commitments. Everything below the line already happened. Most days this section has one or two items.

    Source: Cash Lane approval ladder

  4. What got caught while you slept

    Wins and context. Estimate Guard captures by estimator. Leads claimed. Program scorecard moves. Then the reply menu.

    Source: Estimate Guard · Leads · Programs

  5. You reply with a number

    Reply 1 and the date moves, the customer is texted, and the board updates. The confirmation shows you exactly what was sent. Edit it if you want.

    Source: Rundown replies

  6. It arrives when you say

    Most owners set 6:00 to 6:30 AM. Production managers and office managers get their own cut at the same time.

    Source: Rundown settings

More versions of the Rundown

On a good day

"Rundown · Wed · 11 in shop · 4 due today. Nothing late. Nothing stuck. Nothing needs you. Deliveries: 48190 Accord 10 AM, 48202 F-150 noon, 48205 Malibu 2 PM, 48198 RAV4 4 PM."

Sample. Made-up ROs and vehicles.

The production cut

The production manager's version drops the money items and adds stage detail: which cars are over target, which techs are light, which parts land today.

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