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Owner doing everything

Run the body shop without being the one who has to remember everything

If the shop only works when you are there, you do not have a system. You are the system. Body Shop GM watches every RO, drafts every next step, and sends you one text a morning with the few things that need you.

X, not 40
Decisions escalated to the owner per day
X hrs/wk fewer
Owner hours on follow-up
yes
Days off without a phone call
Sample figures for illustration. Not customer results.
How it plays out

A day with Body Shop GM

  1. The problem

    Every open supplement, every late part, every unhappy customer is in your head. When you are out, things fall through.

  2. The Rundown

    One text at 6:30 with what is late, stuck, and needs a decision. Reply with a number.

  3. The GM

    Reads every RO, message, and photo. Runs routine steps. Escalates only what needs a human. The system drives forward by default.

  4. The board

    Floor and the exception flags mean the production manager sees problems before you do.

  5. The result

    You take a day off. The Rundown still arrives. Everything still moves.

FAQ

Questions

How do I stop being the bottleneck in my body shop?

Give the shop a system that notices problems and assigns next steps without you. The Rundown and The GM do that: exceptions are flagged, actions drafted, and only decisions come to you.

What is the Rundown?

A daily text before opening with what is late, stuck, and needs a decision, each with the next step drafted. Reply with a number to act.

Does The GM act without me?

Routine steps run automatically by default. Money and customer commitments wait for approval. You set the line.

Will my team resist it?

The system is built into the work they already do. Most teams prefer it to being asked "where is the Silverado" five times a day.

Where do I start?

Take the Body Shop Scale Quiz to see which level your shop runs at, or book a demo.

See it run your shop.

Thirty minutes. Bring three estimates and we'll show you what they missed.

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See it run your shop